Our Business Principles, the foundation of our culture of client service, teamwork, excellence, personal initiative and accountability, are fundamental to our long-term sustainability and success.
We created our Business Standards Committee in 2010 to conduct an extensive review of our business standards and practices. This eight-month review encompassed every major business, region and activity of the firm.
In May 2010, we created our Business Standards Committee (BSC) to conduct an extensive review of our business standards and practices. After reviewing every major business, region and activity of the firm, the BSC published a report in January 2011 that included 39 recommendations. In May 2013, the Business Standards Committee released the BSC Impact Report to explain the changes it made and how they impacted the firm. Click to view the report.